iDetect Group Pty Ltd
Australia’s trusted security provider — protecting construction, commercial, and residential properties.
Smart, adaptive security built on 40 years of experience and 24/7 intelligence-led monitoring.
Securing campuses with CCTV, alarms and access control—monitored in real time from our A-grade control room.
End-to-end protection for active sites with mobile patrols, iView CCTV and perimeter detection.
Smart alarm and camera systems for estates and complexes—powered by HomeGuard and live support.
Integrated security for offices and warehouses—SOC-backed CCTV, access control and intrusion systems.
Trusted by government agencies for compliant, analytics-driven and fully coordinated security coverage.
Safe, sensitive protection for clinics and hospitals with visitor management, access control and CCTV.
Defending ports and vessels with maritime-grade cameras, intrusion detection and 24/7 monitoring.
Loss prevention and safety powered by smart analytics, alarms and live video verification.
What services does iDetect Group provide?
iDetect Group specialises in integrated security solutions including CCTV, alarm systems, access control, intercoms, guarding, patrol response services, monitoring, and surveillance technology.
Where is iDetect Group located?
Our head office is located in Braeside, Victoria, with operations across Victoria, Queensland, New South Wales and South Australia.
Who are your clients?
We service a wide range of clients including Residential construction, Commercial construction, retail centres, industrial facilities, and local councils.
Do you offer 24/7 monitoring and response?
Yes, our control room operates 24/7 with live monitoring and immediate patrol response capability.
How fast is your patrol response?
Patrol response times vary by location and time of day, but we aim for an average response time of 20–30 minutes in metro areas.
Are your security officers licensed and trained?
Yes, all security personnel are licensed and undergo regular training to meet state regulations and iDetect’s quality standards.
What types of security systems do you install?
We install CCTV systems, intruder alarms, access control systems, intercoms, timelapse cameras, and construction site surveillance.
Can I access my security system remotely?
Absolutely. Most of our systems include remote viewing apps for mobile and desktop access.
Do you offer rental or leasing options for security equipment?
Yes, we offer flexible rental and finance options for short-term and long-term projects.
How do I contact iDetect for support or enquiries?
You can call our customer support team on 1300 130 125 or email us at enquiries@idetectgroup.com.au.
How do I log a fault or request maintenance?
Faults and maintenance requests can be logged via email at enquiries@idetectgroup.com.au or by contacting your business development manager directly.
How often is equipment maintained?
Preventative maintenance is conducted quarterly, and reactive maintenance is provided as needed based on system alerts or client reports.
Is iDetect Group compliant with ISO standards?
Yes, we operate under a Quality Management System aligned with ISO 9001 and conduct regular internal and external audits.
Can I request a quote or proposal for my site?
Yes. Please contact our customer service team on 1300 130 125 to arrange a free site assessment and tailored security proposal.
Talk to our team of security experts for advice tailored to your site, industry or challenge.
